FincoLedger is operated by 芬科系統軟體有限公司 (Fincosoft Co.), Tax ID 53570789, the data controller responsible for your personal data. For privacy enquiries, contact support@fincosoft.com.
We collect three categories of data: (a) account and application data you provide via the application form (name, email, company name, Tax ID); (b) technical data generated by use (IP address, browser and device information, session identifiers, language preference); and (c) tenant content you enter into the service, which may include personal data of your own customers, vendors, and staff. [Confirm the exact fields per category — pending legal review.]
We use personal data to provide and secure the service, authenticate users, process applications and billing, provide support, and meet legal and accounting obligations. [Confirm the full list of purposes — pending legal review.]
We process personal data in accordance with the Personal Data Protection Act of the Republic of China (個人資料保護法). By submitting an application or using the service, you consent to the collection and use described here. [Confirm the legal basis for each processing activity — pending legal review.]
We do not sell personal data. We share it only with service providers that help us operate (such as hosting) and where required by law. [List sub-processors and any cross-border recipients — pending legal review.]
We use strictly necessary cookies to maintain your session and a cookie to remember your language preference. [Describe any analytics or non-essential cookies and how to control them — pending legal review.]
We keep personal data only for as long as needed for the purposes above or as required by law. [Specify retention periods per data category — pending legal review.]
Under the Personal Data Protection Act you may request to review, obtain a copy of, supplement or correct, stop the collection, processing or use of, or delete your personal data. To exercise these rights, contact support@fincosoft.com. [Confirm response timelines and identity-verification process — pending legal review.]
Each tenant's data is isolated at the database level, access is permission-controlled, and sensitive fields are masked in audit logs. [Describe additional safeguards and the breach-notification process — pending legal review.]
[State whether personal data is stored or processed outside Taiwan and the safeguards applied — pending legal review.]
The service is intended for businesses and is not directed to children. [Confirm the minimum-age position — pending legal review.]
We may update this policy and will post the revised version here with its effective date. Questions can be sent to support@fincosoft.com. [Add the effective date on publication — pending legal review.]